Atsutane Dot Net

Below is TMNet’s reply, published verbatim.

Thank you for your feedback. Our automated feedback system has forwarded your case to us for our attention and reply. Firstly, we would like to apologise for the late reply.

With regards to your issue, please be informed that prior to the remarkable rise of P2P traffic recently, it has indiscriminately pushed onto the maximum utilization of our network capacity, while on the other hand proven to be utilized by only 20% of our total user.

Due to this, currently, bandwidth are not equally distributed amongst DSL users upon file sharing applications and thus, resulting in a reduced performance in P2P applications.

Nevertheless, such exercise is not exceptional, as some other non-local service provider has already been doing this so as to manage the impact of P2P traffic on their network.

Regretfully, this approach can easily be positioned as unfavourable amongst our subscriber, and we’re truly aware of this. While this is not a popular method of controlling Internet traffic, the fluctuation of the connectivity will be considered as best effort basis.

The problem may surface and appear later depends on the condition of the NET. The feedback received from your good self is very significant for us to improve and again, this is actually how the service is wherever DSL technology is offered on the other side of the world.

Should you require further assistance or would like to submit any enquiry/feedback, kindly visit www.tm.net.my and click “Need Help? Contact our Customer Service”.

We hope we have addressed your concern and look forward to serve you better.

Many people have different view about this issue. For me i think this was kinda a good way to control bandwitdh distribution. Now my http download are kinda fast so i have nothing against tmnet But on the other hand .. i need to spend more time to download from p2p then i do before :p

Via Lowyat.NET